About Hardwired IT

Your trusted provider for managed IT support in Bury.

Company and Values

Providing our customers with great service for a fair price.

Hardwired IT focuses on our clients, helping you get the most out of your IT, subscriptions, and, ultimately, your time.

Our core values:

Customer-focused: Provide our clients with the best experience possible. We are friendly, helpful, and prompt with every request.

Simple solutions: Keeping solutions simple helps our clients understand and use the technology better. It’s often more cost-effective too!

Transparent billing: We don’t tie our clients in with long, auto-renewing contracts. Instead, we aim to impress you enough to want to stay.

The Hardwired IT values written on three black labels.

Founder and IT Technician

Jake Kirby founded Hardwired IT in January 2024. His mission was clear: to deliver the personalised service and customer care you’d expect from a small IT provider, while offering the expertise and quality of larger organisations.

With a Computer Networks degree from Sheffield Hallam University (2018) and experience at both ends of the corporate spectrum through roles at two Managed IT Service providers, Jake brings the knowledge and versatility to address the IT needs of businesses large and small.

Hardwired IT Founder and IT technician Jake Kirby.

Our Partners

Integrating the tools we use and trust the most

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Testimonials

Jake is very personable. Nothing was too much trouble when helping to set up a custom email address for my business. Would definitely use Jake again.

Don’t get bogged down with your own internal IT worries; just give Hardwired IT a call and let the pros handle it :]

Chris Jolley Photography

Could not be happier with the support we get from Jake at Hardwired IT. He has set us up with a M365 system that runs smoothly and seamlessly but if any issues do occur he is always very quick to respond and sort things out the same day. Jake goes above and beyond and we could not recommend him more highly to look after our IT across our company portfolio.

Lucy Hope

The service from Jake @Hardwired has always been exceptional especially most recently after our office had a powercut during the recent heavy storms causing our server to suffer some damage Jake was with us within the hour and had us back up and running without any real hinderance to our business. Thanks again.

Karl Schmidt

Jake at Hardwired IT is a true expert in his field. I am not someone who is IT illiterate, but when I click wrong settings it can put my business progress back by hours. With Jake on hand, he is often available at very short notice to come and help me by directly hopping onto my computer and messing with the settings so that I can get work done again. He’s an absolute pleasure to deal with and an IT wizz. Highly recommend for IT support in the future!

Hanuart Worthington

Jake as just worked on moving our email accounts across from our current subscriber with us and what a simple, quick and no hassle to us experience it was. He set up all our phones and made sure everything came across and was saved personally, excellent service Thankyou

Julie Lomax

We contacted Jake a few weeks ago regarding an issue we had with our e mails and we needed to move companies quite quickly.

Jake was fantastic from the start and he has seamlessly moved our emails over to himself this weekend, and he also came into the office this Monday to make sure we had no issues when first logging on. We use e mail on more than one device each so it wasn’t a quick job.

A super efficient service offered with the stress taken away from the end user. Thankyou Jake, Don’t hesitate in contacting him. He doesn’t use the technical jargon but gets the job done.

Vicki Collinge

Jake was brilliant at solving the problem I had with my emails. A personal, jargon free quick service and a really lovely guy. I’d highly recommend him for any IT problems.

Fiona Daly

Fantastic service from start to finish. Highly recommended.

Accounts tech-sec

Hardwired IT have really helped to provide ongoing support and IT solutions for my video production business. Great job and thank you. Five Stars.

Show Motion Video

Jake did a great job setting up my business infrastructure for me at ADdictive Digital. He is very professional and affordable. Would highly recommend him to any business looking for IT support.

Derick Turner