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Support & Enquiries:
0161 515 3010

Emergency hotline for OOH (charges apply):
07711 70 1155

Ad Hoc IT Support for Small Businesses in Bury

Not ready to commit to fully Managed IT Services? Whether you need a quick fix or help with larger projects, our AdHoc IT Support is available when you need it.

From resolving email issues and setting up new PCs to handling software upgrades and network overhauls, we provide flexible support tailored to your immediate needs. With Hardwired IT, you get expert help when you need it, without having to commit long-term.

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Our Ad Hoc IT Support

When something stops working, slows you down, or just needs to be set up properly, Ad Hoc IT Support gives you quick access to expert help without the need for an ongoing contract.

Whether it’s a one-off issue or a specific project, we step in when you need us.

What can I use Ad Hoc support for?

    Backup and disaster recovery support

    Software installations and upgrades

    Email setup and troubleshooting

    Network and connectivity issues

    New PC setup and configuration

    File storage and sharing issues

    Printer and scanner problems

    And more!

What AdHoc doesn’t cover…

    Ongoing PC monitoring and maintenance

    Antivirus monitoring and management

    Backup monitoring and management

    Unlimited monthly support

    Ongoing advice, planning and IT strategy

Need a more permanent IT solution? See our Managed IT Services.

Who is suitable for Ad Hoc IT support?

Ad Hoc IT Support is ideal for businesses that don’t need ongoing IT management but still want access to expert help when issues arise.

It’s typically a good fit for:

Small businesses

With simple setups that don’t rely heavily on day-to-day IT

Startups or new businesses

That aren’t ready to commit to a monthly support plan

Businesses with in-house knowledge

That only need occasional external support

Teams needing help with specific projects

Such as new PC setups, migrations or upgrades

Companies looking for a one-off fix

When something isn’t working as it should

If you’re finding issues are becoming more frequent, or you need ongoing support, it may be worth exploring our Managed IT Services.

Reliable IT Support in Bury

  • Modern Workplace Experts: Go serverless with an easy-to-use, secure and compliant platform.
  • Easy to Use: We implement simple solutions and help our clients understand how to use them.
  • Transparent Billing: We never add unexpected charges to any bill, ensuring full transparency.
More About Hardwired IT
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AdHoc Support: Prices

Quick fix

£30

Get Help

Up to 15 mins

No fix, no fee

Remote only

Available 8AM – 5:30PM

Hourly

£80

Get Help

Rounded to nearest hour

No fix, no fee

£40 callout (Manchester area)

Available 8AM – 5:30PM

Half Day

£250

Book a Call

Up to 4 hours

£25 callout (Manchester area)

Preliminary call included

1 week notice required

Full Day

£400

Book a Call

All Day

£0 callout (Manchester area)

Preliminary call included

1 week notice required

All prices are excluding VAT.

Benefits of Ad Hoc IT Support

Flexible, Pay-As-You-Go Support

No monthly contracts or ongoing costs, just straightforward pricing for the support you need, when you need it.

Cost-Effective Alternative to Managed IT

A lower-cost option for businesses that don’t need full-time IT management but still want access to expert support.

Fast Help When Issues Arise

Quick access to expert support for fixes, setups or one-off projects, helping minimise disruption to your business.

Support When It Matters Most

Get the help you need to resolve issues, maintain security and keep your systems running smoothly.

Our Partners

Integrating the tools we use and trust the most

Contact Us

Do you have a question, or want to inquire about our AdHoc IT support but don’t know where to start? Give us a call or email today for a no-obligation chat.

Contact Us
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Frequently asked questions

Ad Hoc IT support is a flexible, pay-as-you-go service for businesses that need help with one-off issues or occasional support, without committing to an ongoing plan.

Costs vary depending on the level of support required, with options ranging from quick fixes to full-day support.

Please see the pricing table above for a clear breakdown of available options.

Response times can vary depending on availability and the nature of the issue, but we aim to respond as quickly as possible to minimise disruption to your business.

Simply get in touch when you need support, and we’ll assess the issue and provide assistance either remotely or on-site. You only pay for the support you use, with no ongoing commitment required.