IT Support for Businesses

Struggling with regular IT downtime? Losing sleep over cybersecurity threats or the risk of data loss? Managing and upgrading your IT systems shouldn’t be a burden—and expensive IT support isn’t the answer.

Hardwired IT is here to help: Our simple, user-based support model covers all your IT needs, keeping your data secure, your systems running smoothly, and your team productive.

Support desk with keyboards and headphones.

Managed and Ad-Hoc IT Services

Managed IT Services

Want unlimited access to our support helpdesk? Proactive monitoring and management for business security and disaster recovery? Our Managed Services packages are ideal for businesses needing a technical hand but not large enough to employ a full-time IT engineer. Keep on top of your technology for a set monthly cost.

More about Managed IT Services

AdHoc IT Support

Don’t need or want to commit to a monthly contract? Ever need support with emails, file storage, new PCs, network issues, and more? Our AdHoc IT Support gives businesses that don’t rely on day-to-day technology an opportunity to get their tech problems sorted. Available whether you want the odd quick fix or to book full days of support.

More about AdHoc IT Support

Service Types

Helpdesk Support

Benefit from on-demand support 8AM-5:30PM Monday-Friday to handle any unexpected wobbles. Solving tech issues quickly helps staff stay productive, ensuring you can hit your deadlines.

Advice and recommendations

To help businesses get the most out of their tech, we’ll frequently assess what new solutions can be implemented. These can improve the business’ efficiency, running costs, productivity, and security.

Cloud backups

Our cloud backups protect your business from data loss. With daily backups for servers, mailboxes and SharePoint data, we can quickly and effectively recover anything from an individual file to a whole server.

Cyber Security

We help businesses follow government-recognised Cyber Essentials and ISO guidelines, ensuring your technology aligns with best practices and supporting growth and certification when you’re ready.

Antivirus and protection

We’ll install industry-leading antivirus on all PCs, which will report to our helpdesk for monitoring and alerts. Additional training, email filtering and MDM (Mobile Device Management) solutions can also be requested.